Manage hotel booking activity, proof uploads, rent adjustments, payment timelines, room changes, audit history, and guest documents from one cloud dashboard.
Dreamlite Hotel Management includes Hotel Booking Activity and Adjustment Management, combining booking timelines, proof uploads, manual rent changes, payment tracking, room history, and audit visibility so hotel teams can control every stay from reservation to checkout.
Hotel Management is designed for teams that need reliable cloud operations, controlled access, business reports, and a connected SaaS ERP workflow.
Key workflows included in the Hotel Management module.
Track every booking event such as created, confirmed, checked in, checked out, cancelled, payment added, room changed, or rent adjusted.
Allow guests or staff to upload ID proof, payment proof, address proof, or booking-related documents.
Let authorized staff manually increase or decrease room rent for special cases, discounts, extra charges, late checkout, or corrections.
Keep a list of all manual rent changes with old amount, new amount, reason, staff name, and date/time.
Store and view uploaded guest documents securely from the booking or guest profile.
Track when a guest is moved from one room to another, including reason and staff member.
Add charges for food, laundry, minibar, damages, early check-in, late checkout, or extra bed.
Show all payments, partial payments, refunds, and pending balance in chronological order.
Manage room cleaning status such as dirty, cleaning, clean, inspected, or maintenance.
Create and track maintenance issues for rooms, bathrooms, AC, electricity, furniture, and other hotel assets.
Record actual check-in and check-out time, staff member, and guest confirmation.
Allow internal notes for staff, such as guest preferences, special requests, complaints, or warnings.
Track important actions performed by staff, especially edits to rent, booking dates, payments, and guest details.
Generate invoices and receipts including room rent, tax, extra charges, discounts, and payments.
Handle booking cancellations, cancellation charges, and refund records.
View previous stays, payments, uploaded proof, preferences, and complaints for repeat guests.
This module works with Dreamlite's booking, billing, HR, tenant, and admin controls so your SaaS landing page can guide visitors from feature discovery to demo or registration.
Explore connected Dreamlite modules that support this workflow.
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View module details →Try the SaaS demo or create an account to see how this module fits your business workflow.